Terms and Conditions

1. About Pattern Scope

Pattern Scope is an independent external risk insight service based on publicly visible information and structured written analysis.

The service is designed to help organisations identify visible patterns, inconsistencies, and early external signals that may deserve closer attention.

Pattern Scope provides the website and services described on this site.

2. Requests, scope, and acceptance

Pattern Scope provides a written review based on public-source material and, where relevant, limited supporting material voluntarily provided by the client.

Submitting a request form or making contact does not automatically create a contract unless the route clearly moves into direct online payment for a standard Snapshot selection.

Standard Snapshot selections shown as Buy now use the website package, unit count, and stated delivery model. Wider or custom selections stay on the written route first and are confirmed by email before work begins.

Pattern Scope may decline a request where it does not fit the service, where the scope is unclear, or where the requested work would create legal, ethical, or practical concerns.

3. Pricing and payment

Website pricing for standard Snapshot selections is the live one-off price for the chosen package and unit count. Wider or custom scopes may still need written confirmation before work begins.

Invoices may be issued through the client workspace or by another stated method.

Unless otherwise agreed in writing, work starts only after payment has been received in full.

If a different payment arrangement is agreed in writing, that written agreement will take priority for that engagement.

You may request cancellation before work starts. If work has not yet started and no substantial preparation has been carried out, Pattern Scope may issue a refund or cancel the invoice at its discretion, subject to any direct transaction costs already incurred. Once work has started, fees are generally non-refundable except where required by law or where Pattern Scope agrees otherwise in writing.

4. Delivery timing, workspace, and file sharing

Any delivery time stated on the website or by email is an estimate unless expressly confirmed as a fixed deadline in writing.

Standard Snapshot selections normally land within 48-72 hours after payment. Send details cases receive a written reply within 24 hours with the recommended route, timing, and next step.

If materially relevant information is received late, the scope changes, or clarification is required, the delivery time may need to change. If so, this will be communicated by email.

Pattern Scope may use a secure client portal or workspace to receive optional supporting material, make invoices available, and deliver final files. Email remains the main communication channel unless otherwise agreed.

You are responsible for keeping any shared links, passwords, downloaded files, and internal access arrangements secure on your side.

5. Client responsibilities

• Provide information that is accurate and not misleading to the best of your knowledge.
• Only upload or send material you are entitled to share.
• Avoid uploading special category personal data, patient-identifiable information, or other sensitive information unless this is strictly necessary and clearly agreed in advance.
• Respond to reasonable clarification requests where needed to complete the work.
• Review invoices, deliverables, and shared files within a reasonable time.

6. Public-source nature of the service and limits of reliance

Pattern Scope outputs are based primarily on public-source material and external signals visible at the time of review.

Public information may be incomplete, out of date, inconsistent, or later revised. Pattern Scope does not guarantee that every public-source statement is complete, error-free, or permanently current.

The value of the service is in structured interpretation, signal reading, and a clearer view of the external risk picture, not in certifying the total truth of every underlying public data point.

Outputs are intended to support reflection, prioritisation, and further enquiry. They should not be treated as a substitute for legal advice, regulated compliance advice, clinical judgment, safeguarding advice, internal investigation, or professional due diligence tailored to your full internal information.

You remain responsible for your own decisions, actions, and use of the output.

7. Liability, website use, and related legal terms

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Subject to that, Pattern Scope provides the website and services on an "as is" and "as available" basis and excludes, to the fullest extent permitted by law, implied warranties not expressly stated in these terms.

To the fullest extent permitted by law, Pattern Scope will not be liable for indirect, consequential, or business interruption losses, loss of profit, loss of opportunity, or losses arising from third-party data inaccuracies, client misuse of deliverables, or decisions taken without further appropriate professional advice.

You must not misuse the website, upload link, or client workspace. This includes attempting unauthorised access, distributing malicious files, scraping in a way that disrupts service, or using Pattern Scope materials for unlawful purposes.

Your use of the website and services is also governed by the Privacy Policy.

Pattern Scope may update these Terms and Conditions from time to time. For an active engagement, the version in force at the time work is commissioned will usually apply unless both parties agree otherwise in writing.

8. Governing law and jurisdiction

These terms are governed by the laws of England and Wales.

Subject to any mandatory rights that apply, the courts of England and Wales will have jurisdiction in relation to disputes connected with these terms or the services.